Question 1

1)	FORMS:

Accepted Answer

Before arriving at camp be sure that you have completed all required forms. These required forms include the “Camper Health Form” and the “Guest Waiver”. Both are attached directly to your UltraCamp Account during the registration process and can be found under the “Forms” tab. If you do not fill them out before your arrival, you will need to fill out paper versions at registration which can greatly slow your check-in experience. If your camper will be participating in our Horsemanship Program, you will also have to fill out the “Horse Experience Form.”

Question 2

2)	LUGGAGE:

Accepted Answer

When you arrive at CranHill to check in for camp you will park your vehicle and be directed to bring all camper luggage to our luggage drop-off tent. At this station, you will be told which cabin your camper will be in for their week of camp, and we will deliver all their luggage directly to the cabin for you. To help that process be smooth and efficient we recommend:

o   Pack Light: The fewer bags that you bring to camp decreases the chance of bags being delivered to the wrong cabin and delaying your camper settling into their bunk.

o   Label All Bags: Whatever bags you bring we suggest you label each one with tape or paper tag that includes the camper's first and last name and leave a space to write their cabin on it once you are given their housing assignment.

o   Remove Medications: If your camper is checking in medications, please make sure that they are left out of any luggage you drop off at the Luggage Tent.

Question 3

3)	ADD-ON OPTIONS & BARN STORE MONEY:

Accepted Answer

Before arriving at camp be sure to register for any add-on camp options and add money to your camper's Barn Store account. While we will have a Barn Store station at check-in so you can add options or money there will also be a long line to wait in. By adding camp options (Lake Tubing, Trail Rides, High Ropes, etc.) and Barn Store money before check-in day they will already be on your camper’s account, and you can skip the Barn Store line at check-in.

Forget to add Barn Store Money? Don’t worry, you can still skip the check-in line. Barn Store accounts are cloud-based and update instantly when you add money through your UltraCamp Account. You even have the ability to track camper purchases throughout the week. If you forget to add any camp activity options before check-in you will have to wait in the Barn Store line as those options are not available online after registration closes for each camp session.

Question 4

4)	HEALTH CHECK:

Accepted Answer

All campers will undergo a simple health check prior to moving into their cabins. This health check will be a lice screening from a trained staff member as well as a series of questions asking if they are coming to camp with any injuries and if they are displaying any symptoms of illness. For the lice screening we will ask campers to remove any braids, buns, or hairdos that we cannot easily part and separate hairs as well as inspect the scalp. You can help speed through this inspection by having your camper’s hair down and loose.

Question 5

5)	MEDICATIONS:

Accepted Answer

For campers who are checking in medications at check-in this station can have the longest wait times. To help decrease the waiting for all we ask that you do the following:

o Health Form: Having the camper Health Form complete prior to check-in ensures that our health team has the most up-to-date medical information and medication roster for your camper. If you have not completed this before check-in you will need to fill out a paper version increasing your waiting time.

o Original Containers: Under federal law, we are not able to intake any medications that are not in the original packaging with prescription information present (prescribed name, dosage, and frequency). This also includes over-the-counter medications, multivitamins, and supplements. Please do not bring any medications in pre-sorted containers.

o Check In Everything: We are required to intake all medications including EpiPens, inhalers, over-the-counter medications, vitamins, and supplements. If it is something that the camper needs (inhalers etc.) we will make sure that the camper or Cabin Leader carries them at all times. We need to know that they are present in our camper population so please check in everything.

5 TIPS FOR A QUICK AND SMOOTH REGISTRATION PROCESS!